Organizations can often take months to create a new product concept…and many times that product concept was not validated by customer need or designed for what is most important to the business and customers. A design sprint can significantly shorten that timeframe into an intense 5 day period that is very productive. Five full days for a team dedicated to a design sprint is still more than many organizations or professionals can allocate. Our design sprint training workshops will show you this approach and how you can have more of a design sprint mindset and be able to get started with key activities.
The design sprint is an important approach to innovation and quickly developing new products and services that customers want. It is becoming a popular trend in organizations and with designers and developers. It is also relevant to people of other roles since innovation is everyone’s business. Scroll through this article for a quick design sprint training guide. Consider getting the book (or at least the free toolkit and resources), participating in a design sprint workshop, or running your own sprint to learn through experience.
Startups are notoriously fast-moving environments that value speed to market over almost everything else. This commitment to speed gives them an advantage but also risks leaving out a lot of the essential thinking and testing required to build a truly useful product. Too many products go to market without customer validation. How do you maintain the speed while including the necessary research and design thinking? Many startups in the Constant Contact InnoLoft Program cite a design sprint as one of the most valuable parts of their participation.
Monday’s structured discussions create a path for the sprint week. In the morning, you’ll start at the end and agree to a long-term goal. Next, you’ll make a map of the challenge. In the afternoon, you’ll ask the experts at your company to share what they know. Finally, you’ll pick a target: an ambitious but manageable piece of the problem that you can solve in one week.
Some of the scientific activities will include analyzing how users interact with products and investigating the conditions in which they operate: researching user needs, pooling experience from previous projects, considering present and future conditions specific to the product, testing the parameters of the problem, and testing the practical application of alternative problem solutions. Unlike a solely scientific approach, where the majority of known qualities, characteristics, etc. of the problem are tested so as to arrive at a problem solution, Design Thinking investigations include ambiguous elements of the problem to reveal previously unknown parameters and uncover alternative strategies.
The Sprint facilitator’s job is to talk to all those people, gather information, refine the problem statement and make sure everyone is clear and onboard with the problem you are solving before entering the Sprint. After the pre-work, a better version of the previous problem statement might be “How can we create a digital solution to help small individual Delis in New York City to manage food waste and increase revenue.”
“On Monday, you and your team defined the challenge and chose a target. On Tuesday, you’ll come up with solutions. The day starts with inspiration: a review of existing ideas to remix and improve. Then, in the afternoon, each person will sketch, following a four-step process that emphasizes critical thinking over artistry. Later in the week, the best of these sketches will form the plan for your prototype and test.”
Philippe Antoine did an enticing job presenting the Design Sprint methodology on Google booth at Vivatech last June. What is Google Design Sprint approach? It’s a five days framework, combining Design Thinking with Lean Startup, to move from a customer problem to a range of creative ideas, and a tested prototype. In other words, it helps answer critical business questions through rapid prototyping, and user testing.
When these participants are asked what has been the tangible outcome of the course, there are some interesting responses, like that of Laetitia Hoquetis, a Sales and Account Manager at Bloomberg. She says, “What I learnt applies to almost every situation, product, service, whether it is innovation or not. It helps us ask the right questions and then take the next steps.” Another participant, Tanut Karnwai, a Team Lead at the Beumer Group,says, “I got to understand how innovation works and how I can capitalise on it.”
The product person: Maybe you're in a startup without all those defined roles and you wear a lot of hats. Maybe you're in a large enterprise organization that has each one defined to the nth degree. Maybe you are a product design freelancer. You might work in an agency as a consultant. You probably have read a blog post about this process. Maybe you even tried one yourself. You're very likely wondering how your unique needs will work with Design Sprints and are seeking more information than you can find in a few blog posts. If any of these descriptions sound familiar then this book was intended for you.
What does it take to build a great AR experience? That’s the question we asked ourselves when creating a new augmented reality app for MWC Barcelona (formerly Mobile World Congress). To celebrate Android’s annual Partner Walk scavenger hunt, we put an AR-spin on what’s become a beloved tradition. Rather than search for enamel pins as in years past, the app prompted attendees to roam the event collecting life-sized animated AR characters, further enhancing the experience and improving engagement.As you think about how AR can help you with your next design project, we wanted to share some things we learned from building this experience and watching people use it in the wild.Download the app to try it for yourself, and read on for our tips.1. Test your assumptionsA seemingly simple interaction of “scanning” a floor decal and looking up to see an entertaining 3D animation is surprisingly difficult. Breaking down this user interaction, it actually includes a lot of parts—like the physical design of the decal, all the 2D UI, and all the 3D AR elements. We discovered that people continued to look at the floor decal unless there were multiple AR elements, like an animated dotted line, to assist the user to pan their camera phone up.2. Make it usefulThe pin hunt gives attendees a goal to find all the partner booths in the cavernous halls of the MWC conference. As we thought about the AR companion to that experience, the problem became clear: How do we point the person to the next partner booth? This question is one that AR is uniquely equipped to solve. We took some lessons from Google Maps to help us design the scavenger hunt’s AR elements. We made each floor decal unique; scanning one would tell users where they are in the Android Partner Walk, and enable us to point them to uncollected pins nearby.3. Bring delightIt was awesome to see MWC attendees’ smiles and surprise when collecting their AR Android pins. These were people in business suits, roaming the show floor between meetings, engaged with a collection experience where they were willing to walk long distances to complete the challenge. We put a lot of care in developing the 21 fully-animated 3D scenes and were glad people enjoyed them.4. Be responsiveOne of our biggest worries was a user pointing their camera at the floor decal and it either 1) not triggering at all or 2) unresponsive for an unacceptable amount of time. Anything over two seconds starts to make users question whether they have done something wrong or whether the app is buggy—both are poor user experiences. Related to responsiveness, we also felt that these AR collection interactions should be short and sweet. We wanted the attendees to see a delightful Android, collect it, and quickly orient to the next booth to visit: all in under 30 seconds.5. Learn from your mistakesLike any project, once it’s in the wild, you realize some things should have been done differently. One lesson is that we should’ve made the floor decals much larger. When placed next to our office desks, they seemed huge, but when placed in the Fira Barcelona conference hall, they looked quite tiny. Lesson learned! For future projects, we’ll be sure to test physical elements onsite.You don’t have to have attended MWC to experience this app for yourself. Download it now on your ARCore-compatible device and play around with placing the animated AR pins anywhere you like.By design director Joshua To and designer Steve Toh of Google AR/VR
What Google learned from their research is similar to what developed within IDEO over the course of 30 years where trust, purpose, and impact have evolved to become central to IDEO’s culture. There’s a focus on establishing trust and building relationships by designing intentional moments, which we call rituals. For example, IDEO’s weekly tea time ritual was designed as a way to encourage collaboration and “casual collisions”—a time when people step away from what they’re working on and connect with each other. Small, consistent moments like tea time are a prime way to deepen relationships and trust over time.
Jake Knapp is the New York Times bestselling author of Sprint and Make Time. He spent ten years at Google and Google Ventures, where he created the Design Sprint process and ran it over 150 times with companies like Nest, Slack, Uber, 23andMe, and Flatiron Health. Today, teams around the world - from Silicon Valley startups to Fortune 500s to schools and governments - are using Design Sprints to solve big problems and test new ideas.
It’s often difficult for us humans to challenge our assumptions and everyday knowledge, because we rely on building patterns of thinking in order to not have to learn everything from scratch every time. We rely on doing everyday processes more or less unconsciously — for example, when we get up in the morning, eat, walk, and read — but also when we assess challenges at work and in our private lives. In particular, experts and specialists rely on their solid thought patterns, and it can be very challenging and difficult for experts to start questioning their knowledge.
Design Sprints were once thought to be the exclusive province of startups and small organizations, but that is simply not the case. To the contrary, we are seeing massive organizations, public enterprises and government agencies rack up successes using this time-boxed method to overcome design and product roadblocks. Many of their stories are captured in the new book Enterprise Design Sprintsby Richard Banfield.
An integral part of the Design Thinking process is the definition of a meaningful and actionable problem statement, which the design thinker will focus on solving. This is perhaps the most challenging part of the Design Thinking process, as the definition of a problem (also called a design challenge) will require you to synthesise your observati...
Sharing his perspective on the course, Tanut says, “I have always believed that the best way to learn is to learn with a group of people, because it helps to share and leverage each other’s ideas. Through interactions with instructors and course participants, this online design thinking course truly helped me understand real problems, brainstorm and ideate, and overcome traditional boundaries. The modules and assignments helped me to see things differently.”
The big idea with the Design Sprint is to build and test a prototype in just five days. You'll take a small team, clear the schedule for a week, and rapidly progress from problem to tested solution using a proven step-by-step checklist. It's like fast-forwarding into the future so you can see how customers react before you invest all the time and expense of building a real product.
The First principle incorporated in regular science is the "Design Thinking Cycle", which is new to the method. The cycle starts with you, envisioning the lives, dreams and anxieties of your customers. Then you define the problem you want to solve. After that you try to figure out as many solutions to that problem as you can imagine. Then you choose the most likely solution to be successful, you make a prototype of that solution and test its acceptance with your customers. Only after you have found a successful solution, you will invest in executing your business.
The faculty at EMERITUS comprises professors who have been recognised for their contribution to thought leadership in management. They include Steve Eppinger (Design Thinking), Jared Curhan (Negotiation and Influence) and John Van Maanen (Leading Organisations) from MIT Sloan, Kathy Phillips & Adam Galinsky (Leading People & Teams) from Columbia Business School and Vijay Govindarajan (Leading Innovation Using the 3 Box Solution) and Marshall Goldsmith from Tuck School of Business at Dartmouth. https://www.tatvasoft.com/blog/wp-content/uploads/2015/12/prototype_methodology.jpg
Are you a design professional working in the US? The 2019 Design Census needs your voice. Set aside 10 minutes to answer 38 questions and add your POV to the largest annual survey of the design industry. Created by Google and AIGA, the 2019 Design Census builds on previous findings to deliver a holistic picture of the design industry’s current state, and provide insight into the complex economic, social, and cultural factors shaping design practice. This year—to better reflect the changing field—there’s an added focus on design educators, agency designers, in-house designers, small business owners, and freelance workers.The survey opens today and closes May 1. The findings will be published on designcensus.org later this year and as always, all the data will be free to download and use for your own interpretations.Learn more and participate in the 2019 Design Census
is one of the pioneers of Design Sprint methodology in Europe. Based in Switzerland, he works with startups and big companies in the regions of Lausanne (EPFL), Geneva and France. Passionate about digital, he has more than 15 years of experience in agencies, crafting website and designing apps. He will accompany you throughout the process: from idea to prototype.