But the Design Sprint is not just about efficiency. It's also an excellent way to stop the old defaults of office work and replace them with a smarter, more respectful, and more effective way of solving problems that brings out the best contributions of everyone on the team—including the decision-maker—and helps you spend your time on work that really matters.
Some designers have argued Google Glass is actually an exemplar of design thinking. The project was a grand experiment that incorporated creative risks and unconventional thinking—and a failure that is possibly more revealing than success would have been. Design thinking is simply manifested differently at a massive company like Google than it is in a classroom or studio, said Daniel Rose, an officer at a design-oriented consulting firm, in a LinkedIn discussion.
What if we asked as many questions as kids? Frederik highlights the imbalance between the number of questions we ask as kids versus adults. “For example, my oldest child probably asks about 180 questions a day. But as adults, we’re maybe asking 2-4 questions a day.” In his book A More Beautiful Question, Warren Berger shares a great example of this. The simple, yet powerful question that led to the creation of the Polaroid Instant Camera—why do we have to wait for the picture—came from the four-year-old daughter of the founder of Polaroid.
Day 3 sees us kick off prototyping, and we do this pretty much exactly as stated in the book, so nothing new to report here. It’s noise-cancelling-headphones-on mode for our resident Prototyper, and we’ll have a couple of huddles throughout the day to make sure we’re all on track. We’ll also update the client at the end of the day to keep them involved and show them what we’ve been doing throughout the day.
In theory you probably could, and we’ve always been advocates for making the Design Sprint as open as possible, and our aim is to get as many people as possible using it (as long as they do it properly!) however to get all the information in a structured way, and all the toolkit and materials for free, would be really hard and would take hours of piecing bits of information together. Also, most of the information that’s readily available is on the internet (including our own) speaks to a total beginner audience, whereas the material in our course, while suitable for beginners, will give you a deep-dive into the Sprint and all the process and materials around it. The toolkit we provide as part of the course is the actual ‘live’ stuff we’re currently using with our Sprint clients, and we’ve never made it readily available, and to our knowledge, there isn’t anyone else putting this stuff out there.
With a solid foundation in science and rationality, Design Thinking seeks to generate a holistic and empathetic understanding of the problems that people face. Design thinking tries to empathize with human beings. That involves ambiguous or inherently subjective concepts such as emotions, needs, motivations, and drivers of behaviors. The nature of generating ideas and solutions in Design Thinking means this approach is typically more sensitive to and interested in the context in which users operate and the problems and obstacles they might face when interacting with a product. The creative element of Design Thinking is found in the methods used to generate problem solutions and insights into the practices, actions, and thoughts of real users.
This should be a no-brainer, but do NOT, under any circumstances start revising the foundation of the sprint, which was defined at the beginning of the process. In our case, assumptions, questions, goals and problems were literally revised on the last day of the sprint, rendering much of the process pointless, since everything in the sprint is built on top of this foundation. Mess with the foundation — and the whole house comes crashing down.
We have real-world experience from running successful Sprints for over 200 global companies. We also work very closely with Jake Knapp, the creator of the Design Sprint and author of Sprint. We are continually improving the process together with him, so you can be confident that with us you’re learning the most up-to-date (tried & tested!) version of The Design Sprint. Our complete focus with this course is to enable you to run your own Design Sprints confidently, and equip you with everything you need to make that happen, quickly.
Page 72 - ... of power and electricity transformer (66, 93); also the most efficient place for the poultry and dairy farming which require road access (58); the bus stop is the natural arrival place for incoming wedding processions (10). C2: 5. Provision for festivals and religious meetings. 6. Wish for temples. 20. People of different factions prefer to have no contact. 21. Eradication of untouchability. 24. Place for village events — dancing, plays, singing, etc., wrestling. 84. Accommodation for panchayat...
Thanks to timeboxing, the Design Sprint takes a process that can sometimes drag on for months, and condenses it into just 5 days. The client is actively involved in the first days of the sprint (workshops). Day 4 is devoted to Prototyping and can be performed remotely. On day 5 we will invite users to test our prototype and take advantage of their feedback to assess the potential of your product.
The product person: Maybe you're in a startup without all those defined roles and you wear a lot of hats. Maybe you're in a large enterprise organization that has each one defined to the nth degree. Maybe you are a product design freelancer. You might work in an agency as a consultant. You probably have read a blog post about this process. Maybe you even tried one yourself. You're very likely wondering how your unique needs will work with Design Sprints and are seeking more information than you can find in a few blog posts. If any of these descriptions sound familiar then this book was intended for you.
We can connect you to organizations who can run a full 5 day design sprint with you. We can also train you and introduce you to the key activities of the design sprint in our training workshops so you can get started on your own. We can also focus on shorter approaches to generating and developing ideas for and with your customers using the philosophy behind design sprints as well as design thinking, lean startup, agile, scrum, and the front end of innovation.
The CEO and Co-Founder of Boston-Based User Experience Agency Fresh Tilled Soil, Richard wears the strategic hat around the office. He's worked his way up the web marketing food chain, starting with online ad sales at MultiChoice, Africa’s largest TV and Internet media business. Richard was in the thick of it during the heady dot-com years, founding Acceleration, an international e-marketing business headquartered in London. He has never met a whiteboard he didn't like.
Dee is the Head of Design Sprint Training at AJ&Smart, with experience training thousands of people globally on how to facilitate Design Sprints, including companies like LEGO and Slack. Prior to AJ&Smart she was working with leading agencies and also worked at an online course provider, training the next generation of UX and UI Designers. Fun fact: Dee is known to be called the “Beyonce of the Design Sprint”.
What Google learned from their research is similar to what developed within IDEO over the course of 30 years where trust, purpose, and impact have evolved to become central to IDEO’s culture. There’s a focus on establishing trust and building relationships by designing intentional moments, which we call rituals. For example, IDEO’s weekly tea time ritual was designed as a way to encourage collaboration and “casual collisions”—a time when people step away from what they’re working on and connect with each other. Small, consistent moments like tea time are a prime way to deepen relationships and trust over time.
Once we have an understanding of the foundation we all need to run a successful design sprint, we kick off by working through the sprint’s Monday exercises — setting a proper long term goal based on our sprint challenge, determining our sprint questions, creating a map, interviewing experts, connecting our personas to the map, and selecting a target.
We don’t have ‘formal’ exercises that you need to complete and submit. We’re big believers in not breaking up your learning flow, and we know these exercises often provide barriers where you need to submit something and wait for a response before you progress – this isn’t what this course is about. You’ll be able to move through at your own pace and learn in a style that’s comfortable to you – we’ll also make sure you have everything you need so that you don’t need to complete arbitrary exercises just to say you’ve done them.
“Sprints begin with a big challenge, an excellent team — and not much else. By Friday of your sprint week, you’ve created promising solutions, chosen the best, and built a realistic prototype. That alone would make for an impressively productive week. But Friday, you’ll take it one step further as you interview customers and learn by watching them react to your prototype. This test makes the entire sprint worthwhile: At the end of the day you’ll know how far you have to go, and you’ll know just what to do next.”